Terms and Conditions
Last updated: March 22, 2026
These Terms and Conditions ("Terms") govern access to and use of InfinityOS services, websites, applications, APIs, and related offerings (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you are accepting on behalf of an organization, you represent that you have authority to bind that organization.
1. Definitions
In these Terms: (a) "Customer" means the individual or legal entity using the Services; (b) "Customer Data" means content, data, and materials submitted to the Services by or on behalf of Customer; (c) "Documentation" means the official product and usage documentation we make available; and (d) "Order" means a signed order form, online checkout, or other commercial instrument that references these Terms.
2. Eligibility and Account Registration
You must be legally capable of entering into a binding agreement and must provide accurate account information. You are responsible for maintaining the confidentiality of credentials and for all activities conducted under your account. You must promptly notify us of unauthorized access or suspected security incidents.
3. Scope of License and Access Rights
Subject to compliance with these Terms and payment of applicable fees, InfinityOS grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during the subscription term solely for internal business purposes. Except as expressly permitted, Customer will not: (i) copy, modify, or create derivative works of the Services; (ii) reverse engineer or attempt to discover source code; (iii) resell, lease, or commercially exploit the Services for third parties; or (iv) bypass technical restrictions or access controls.
4. Acceptable Use and Prohibited Conduct
Customer shall not use the Services to: (a) violate applicable law, regulation, or third-party rights; (b) transmit malware, malicious code, or harmful content; (c) engage in unauthorized scanning, probing, scraping, or denial-of-service activity; (d) process unlawful, infringing, defamatory, or discriminatory content; or (e) generate high-risk outputs in regulated or safety-critical contexts without adequate human oversight and controls. Without limitation, Customer shall comply with laws of the Democratic Socialist Republic of Sri Lanka, including the Computer Crimes Act, No. 24 of 2007, the Electronic Transactions Act, No. 19 of 2006 (as amended), and related regulations.
5. Customer Data and Responsibility
Customer retains all rights to Customer Data. Customer is solely responsible for the legality, accuracy, quality, and integrity of Customer Data and for obtaining all rights, permissions, and legal bases required for processing such data through the Services. Customer authorizes InfinityOS to process Customer Data solely to provide, secure, maintain, and improve the Services consistent with these Terms and our Privacy Policy.
6. Fees, Billing, and Taxes
Fees, billing cycles, and usage limits are specified in the applicable Order. Unless otherwise stated, fees are payable in advance, non-refundable, and exclusive of taxes. Customer is responsible for all taxes, duties, levies, and governmental charges (excluding taxes on InfinityOS net income), including any applicable Sri Lankan VAT, levies, or withholding obligations under applicable law. Late payments may result in suspension of access after notice and an opportunity to cure.
7. Confidentiality
Each party may receive non-public information designated as confidential or that reasonably should be understood as confidential ("Confidential Information"). The receiving party will use the same degree of care it uses to protect its own confidential information (and no less than reasonable care) and will use Confidential Information only to perform obligations or exercise rights under these Terms. Confidentiality obligations do not apply to information that is public, independently developed, or rightfully obtained without restriction.
8. Intellectual Property Rights
InfinityOS and its licensors retain all right, title, and interest in and to the Services, Documentation, software, models, and related intellectual property. No rights are granted other than those expressly set out in these Terms. Feedback is voluntary; if provided, Customer grants InfinityOS a perpetual, irrevocable, royalty-free right to use and incorporate such feedback without restriction.
9. Warranties and Disclaimers
InfinityOS warrants that the Services will materially conform to the Documentation during the subscription term. EXCEPT AS EXPRESSLY PROVIDED, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. EACH PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY CUSTOMER FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
11. Indemnification
Customer will defend, indemnify, and hold harmless InfinityOS and its affiliates from third-party claims arising from Customer Data, Customer's use of the Services in violation of these Terms, or Customer's violation of law or third-party rights. InfinityOS will promptly notify Customer of any such claim and provide reasonable cooperation at Customer's expense.
12. Term, Suspension, and Termination
These Terms remain effective while Customer uses the Services. InfinityOS may suspend access for security risk, non-payment, or material breach. Either party may terminate for material breach not cured within thirty (30) days after notice. Upon termination, access rights cease and each party will return or destroy Confidential Information as required by law or contract. Sections that by nature should survive (including payment, confidentiality, IP, disclaimers, liability, and dispute provisions) survive termination.
13. Governing Law and Dispute Resolution
These Terms and any non-contractual obligations arising out of or in connection with them are governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. The parties shall first attempt good-faith resolution through written notice and executive-level negotiation for at least thirty (30) days. If unresolved, the courts of Colombo, Sri Lanka shall have exclusive jurisdiction, unless the applicable Order expressly provides for arbitration or an alternative dispute forum.
14. Changes to Terms
InfinityOS may update these Terms from time to time. Material changes will be posted with an updated effective date and, where required by law, communicated to Customer. Continued use of the Services after the effective date constitutes acceptance of revised Terms.
15. Contact
For legal notices and contract questions, contact [email protected].